About Us
Our
History
We are a team of conscientious and caring funeral professionals with decades of experience. Our heritage of serving the communities of Lowestoft, Great Yarmouth, Kessingland, Southwold and surrounding areas stretches back over generations.
Over these years, we have the honour of creating a place to make you feel welcome: a place where you are the priority and have the freedom of time and choice before, during, and after your loved one’s funeral. We promise to help you in every way we can in your bereavement journey.
We provide a discrete and bespoke personal service and home arrangements.
We are here to help you 24 hours a day 365 days a year. If you have questions regarding funeral services or need our support, please call us on 01502 217060.
Our
Values
We are a funeral business and pride ourselves on the warm feedback we have received from serving our local families for generations. We know that all funeral directors are different and that each funeral is unique. To ensure we provide you with exactly what you want, we have built our approach on six key values:
COMPASSION
We are caring and empathetic with all our clients, their families and friends
INTEGRITY
We are transparent and act with respect, honesty and openness, with everyone we work with and in everything we do
PERSONAL
We see you as an individual, our dedicated team will provide what you want, the way you want
INCLUSIVE
We are part of our community, respectful, engaging and welcoming to all
ATTENTION TO DETAIL
We are dedicated and professional throughout, and set ourselves the highest standards of care across every aspect of our service
PROACTIVE
We have a can-do attitude and are prepared to go the extra mile for you and your family, to ensure you have just what you want for your loved one
Our Promise
We capture what our values mean for us in one simple promise to you, our customers:
“We promise to give you a personalised service, with support, care and reassurance when you need it most”
Our Team
Our friendly and professional team is highly trained and always available to assist you with any aspect of the funeral of your loved one
Poppy Barnes
(Funeral Director)
We decided to visit several undertakers before deciding who to engage to organise my fathers funeral. Chris & Poppy East Coast Funerals listened, they took lots of time to hear what we wanted and gave us reassurance they could provide the service and deliver what we wanted. The funeral service was exactly how we imagined 😊 Thank you.
They couldn't have done a better job beautiful.
Excellent service throughout. Lovely people, bend over backwards to make the day as special as can be. Would definitely recommend Chris and Poppy.
Would absolutely recommend. Nothing was too much trouble, everything went smoothly, and Chris and Poppy were kind, compassionate, and easy to deal with at a very difficult time.
Chris and Poppy were incredibly sensitive and thoughtful regarding the funeral arrangements of our Mum Mrs Christine Sexton on 3rd June 2025. Very very professional. Family from Germany were over and they were very impressed and a bit astounded about how lovely it all was. We were sad obviously but you made it easier and even made us laugh. Would highly recommend. Thank you very much.
Useful Information
Planning Ahead
Grief Support
News and Articles
